Shipping Terms

Shipping Info

Delivery Time=Processing Time+Shipping Time

Processing Time: 5-7 Business Days

Shipping Time: Standard Shipping 10-15 Business Days

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

Exceptions

Kindly note that there are some exceptions because our carriers can't ensure safe delivery to those addresses and there's nothing worse than a lost package. Besides, please put your address with details on the street number/building number if you have one.

• We cannot ship to P.O. Boxes, APO/FPO/DPO addresses .
• We can't ship to non-continental Europe, usually refer to the islands and territories affiliated with the aforementioned European countries.
• The shipping fee and shipping time might differ between contiguous United States and other Insular area (e.g., Puerto Rico).

Customs Duties

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers.

Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Martwil cannot declare purchased items as gifts or list an amount lower than the actual product price. 

Shipping fees by country and region are listed below.

Any question, be free to contact us or e-mail us at “support@martwil.com” and we will get back to you in the first chance!
Thank you all for your concern and support!